Pathumwan Jobs Reservation And Ticketing (corporate) Position at Bangkok Airtour (1988) Co., Ltd.
- Job vacancies posted on: 7 months ago
Our company Bangkok Airtour (1988) Co., Ltd. is currently looking for candidates who are domiciled in Pathumwan and surrounding areas with minimum criteria Degree and experienced in the field of , as well as behave in a disciplined and honest manner, to then be placed in the position of reservation and ticketing (corporate) and be able to work in full time & permanent system.
In accordance of our HRD decision, the net salary we can offer is of ฿24,000 - ฿45,000 per month which is competitive and can be adjusted to the work capabilities that the candidate offers for our company.
|Company||Bangkok Airtour (1988) Co., Ltd.|
|Position||Reservation And Ticketing (corporate)|
|Career Level||Entry Level|
|Work Experience||2 years|
|Type of Work||Full Time, Permanent|
|Minimum Salary||THB 24.000|
|Maximum Salary||THB 45.000|
- Provide accurate business travel arrangements for corporate accounts including air, hotel, car & ground transportation reservations, visa applications, and travel insurance arrangements.
- Planning of travel itineraries, making reservations and ticketing, refunding, and invoicing.
- Understand clients’ need for complete accurate records of bookings and offer the best alternatives available in terms of pricing and routing.
- Ensure a high level of professionalism and customer satisfaction delivered in accordance with the SERVICE LEVEL AGREEMENT & clients’ travel policies and maintain accurate client profiles.
- Keeping up to date with product knowledge and sound travel advice to corporate clients.
- Build and maintain good working relationships with our corporate clients.
- Responsible for any tasks assigned by the company.
- Handling reservations by using the corresponding reservation system (GDS) or B2B site.
- Continuously monitor the booking system.
- Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances.
- Ensure all cases are solved within the required timeframe following the company’s SOPs
- Enhance team performance.
- Ensuring that customer travel requirements and needs are fulfilled.
- Manage working relationships with airlines and escalate any issues as per SOPs.
- Distributing price quotations and information for customer requirements.
- Issuing & reissuing tickets manually and automating.
- Continuously monitor the booking system.
Qualifications and experience
- At least a bachelor’s degree in tourism, communications, business, or related
- Requires excellent communication skills with business owners and executives.
- Excellent proficiency in English communication, both oral and written.
- Ability to work independently exercising discretion and judgment.
- Minimum 2 years in the airline industry with reservations and ticketing system skills (Sabre, Amadeus, Galileo) knowledge, or Minimum 2 years in an Online Travel Agency (BSP Agency).
- Knowledge in Fare & Pricing / Ticketing / Reissuing / Refund.
- Previous customer contact experience combined with telephone customer service skills is preferred.
|Address||Bangkok Air Tour (1988) Co., Ltd., Room A/2 13 Fl 29/1 Piya Place Langsuan, Soi Langsuan, Lumphini, Pathum Wan, Bangkok 10330, Thailand|
- Experience in ticketing and reservation 2ั years
- Experience with Amadeus,sabre,Galileo
- Competitive salary
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Since 1988. BAT (Bangkok Airtour) was establish as a subsidiary ticketing agent of Bangkok Airways, selling and promoting Bangkok Airways routing. During the past 30 years, we have expended our business in to Corporate, International and wholesale sector.
Not just selling tickets of Bangkok Airways but of other international carrier with hotels, Travel insurance, transfer and visa services. As of 2009 we have transform ourselves in to a TMC (Travel Management Company). Dedicated to provide a complete, commit
and competitive travel solution to our client.
- Industry: Tourism / Travel Agency
- Benefits & Others: Dental insurance, Life insurance, Medical insurance