Huaykwang Jobs Regional Service Manager Position at Great Wall Motor Manufacturing (Thailand) Co., Ltd.

Image Great Wall Motor Manufacturing (Thailand) Co., Ltd.
  • Job vacancies posted on: 12 months ago

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We are hiring! Our company is merrily looking for a candidate to fill the position of Regional Service Manager. For those of you who live in Huaykwang and its surrounding areas, we need you to then join our company office, Great Wall Motor Manufacturing (Thailand) Co., Ltd., and able to under a full time working hours.

As a professional business with expertise in the field we serve, we have specific standards for each candidates interested to join our company. If you have experience in the field of with at least , professional, honest, and disciplined, we will enthusiastically hearing from you to join our company.

We offer you the salary rates ranging from ฿24,000 - ฿45,000. The provision pertaining to the average starting initial salary we offer may change if you meet or even beyond the minimum requirement we are looking for in accordance with our company HRD agreement.

Job Info

Company Great Wall Motor Manufacturing (Thailand) Co., Ltd.
Position Regional Service Manager
Region Huaykwang
Career Level
Work Experience -
Qualification
Type of Work Full Time
Minimum Salary THB 24.000
Maximum Salary THB 45.000

Responsibilities:

 
Partner Store Service Management standard
1.Assist in the implementation, promotion and administration of GWM direction such as Service Operation Procedure (SOP).
2.Evaluate facility standard, physical tools and equipment maintenance to meet GWM requirement.
3.Communication GWM policy to partner and implementation follow up to ensure up to date service information in service network.
4.Provide partner feedback and its voice for AFS functions and process improvement.
5.As the representative of GWM to make the right decision in the first time within the scope.

Customer satisfaction.
1. Provide Service coaching to Partner staff on Service Operation in order to exceed customer satisfaction at all touch points.
2. CSI report analysis, support aftersales Partner staff to develop action plan in focus area.
3. Coordinate with GWM HQ and Partner support to solve customer concern case.

Business plan & Service quality governance
1. Business analysis, business plan follow up regularly with Partner on Parts & Labor sales including accessory, to maximize partner aftermarket penetration.
2. Implement proper action to ensure Partner achieve Business target and Service Quality goal.
3. Coordinate with GWM Competency development team to ensure that partner have right competence in each job function.
Quality and Warranty support
1. Daily business monitoring, secure that dealer Technical report raise properly according to Technical support policy.
2. Ensure partner claim submission align with warranty policy.
3. Provide regular and random claim audit.
4. Analyze claim report and coordinate with quality team.

Qualifications:

1.Proficient in English

2.Proficient in computer program – MS office and social media

3.Able to convince and influence team with ability to work in diversity environments

4.Have presentation and coaching skills.

5.Excellent communication, influence, and presentation skills, including both written and verbal forms catered to a wide variety of audiences.

Office/Company Address

Country Thailand
Region Bangkok
City Huaykwang
Map Google Map

Benefit

  • Management standard
  • Quality and Warranty support
  • Business plan & Service quality governance

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Company Description

Great Wall Motor Company Limited (hereinafter referred to as "GWM") is a world-renowned SUV and pickup manufacturer. It was listed on the Hong Kong Stock Exchange in 2003 and the Shanghai

Stock Exchange in 2011. By the end of 2018, its assets had reached 11.8 billion yuan. GWM owns four brands, which are HAVAL, WEY, ORA and GWM Pickup.

The products cover three categories: SUV, passenger car and pickup. With over 70 holding subsidiaries, GWM has more than 59,00 employees. On July 10, 2018, GWM and BMW Holding B.V. formally

signed a joint venture agreement to establish Spotlight Automotive Ltd. On Feb,17 2020 GWM and GM sign agreement for purchase of GM Thailand Rayong Manufacturing Facility.

Company Info

  • Industry: Motor Vehicles
  • Benefits & Others: Housing allowance, Overtime pay, Travel allowance, Five-day work week
This vacancy is suitable for those of you who live in the following areas: Bangkok