Klongsamwa Jobs Quality Analyst (social Media Platform)/เจ้าหน้าที่ตรวจสอบคุณภาพ (ด้านเนื้อหาหรือสื่อออนไลน์) Position at Digiserve Corporation Co., Ltd.
- Job vacancies posted on: 7 months ago
As a competent company, we Digiserve Corporation Co., Ltd. are looking for candidates for the position of quality analyst (social media platform)/เจ้าหน้าที่ตรวจสอบคุณภาพ (ด้านเนื้อหาหรือสื่อออนไลน์) with full time & permanent work system. We are looking for candidates who uphold honesty and discipline at work, with minimum criteria , experienced in and domiciled in Klongsamwa and surrounding areas.
Our company offers competitive salary that can be adjusted to how skilled the capability of interested candidates will be, with monthly base salary ฿20,000 - ฿25,000 in accordance with the decisions of our company's HRD.
|Company||Digiserve Corporation Co., Ltd.|
|Position||Quality Analyst (social Media Platform)/เจ้าหน้าที่ตรวจสอบคุณภาพ (ด้านเนื้อหาหรือสื่อออนไลน์)|
|Type of Work||Full Time, Permanent|
|Minimum Salary||THB 20.000|
|Maximum Salary||THB 25.000|
- Evaluate the performance of the employees.
- Check the quality of work of employees and analysis of preventive measures.
- Plan, execute, and oversee the inspection of social media tasks being processed by content moderators.
- Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as goals/KPIs.
- Analyze and investigate cases error/ reported quality issues to ensure closure in accordance with company guidelines.
- Provide coaching and support to moderators in order to improve the quality score and accuracy on policies, procedures, and moderation processes.
- Bachelor’s degree in any fields.
- Experience: QA in any related field, Data analysis.
- Skill & Knowledge: Root cause analysis and feedback.
- Good communication skills in Thai and English for supporting language.
- Ability to use MS Office, VLOOKUP and Pivot Tables.
- Ability to analyze and present.
Welfare and Benefits:
- 5 working days 2 days off (rotate work shift)
- Health insurance
- Social security fund
- Annual leave
- In-house counsel
- Sports activities
|Address||136 Digiserve Corporation (Ramintha) : BPO Contact center outsourcing, 5 Phraya Suren Rd, Bang Chan, Khlong Sam Wa, Bangkok 10510, Thailand|
- Experience in BPO company is advantage
- Good English communication skills
- Database development and implementation
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- Industry: Information Technology
- Benefits & Others: Dental insurance, Free shuttle bus, Life insurance, Medical insurance, Overtime pay, Five-day work week, Flexible working hours