Huaykwang Jobs Operations & Customer Support/operations & Customer Support Position at Maxbit Digital Asset Co., Ltd.

Image Maxbit Digital Asset Co., Ltd.
  • Job vacancies posted on: 10 months ago

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Do you currently live in the Huaykwang and its surrounding areas and are looking for job vacancies? We are pleased to inform you that our company office, Maxbit Digital Asset Co., Ltd. is currently seeking candidates to then join and fill the position as Operations & Customer Support/Operations & Customer Support and able to work under full time working hours system.

We are a competent professional company, therefore we have specific criteria for the interested candidates. We give priority to candidates who are experienced in the field of with a minimum Bachelor's Degree. In addition, we also prioritize candidates who are professional at work, uphold honesty, discipline in responsibility, and are capable to complete their task as well as possible.

We are offering a salary of ฿24,000 - ฿45,000 for this position for interested candidates. However, this salary range can be negotiated and changed if the candidate's credibility exceeds our expectations and for sure, the agreement is adjusted to the policies of our company's HRD. Your capability will be highly appreciated by our company.

Job Info

Company Maxbit Digital Asset Co., Ltd.
Position Operations & Customer Support/operations & Customer Support
Region Huaykwang
Career Level Middle
Work Experience 1 year
Qualification Degree
Type of Work Full Time
Minimum Salary THB 24.000
Maximum Salary THB 45.000

Responsibilities

  • Ensure daily execution of operational duties including but not limited to processing buy and sell orders of various cryptocurrencies, account verifications, and overall customer care
  • Respond to customer inquiries regarding trading, digital asset transfers , and other general cryptocurrency-related questions on a daily basic using the company’s CRM tool; ability to talk about the company’s products and service mind
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Collaborate with the product, marketing, engineering and legal teams to improve company’s products: identify opportunities to optimize customer experience to increase customer satisfaction
  • Capable of handling large volumes of customer inquiries and trade orders with great attention to details
  • Follow communication procedures, guidelines, and policies

Requirements

  • Fluent in spoken and written Thai
  • BA / BE degree or equivalent practical experience
  • A proven track record delivering results and driving your own projects
  • Flexible and adaptable to meet the evolving needs f a rapidly growing company
  • Passionate to do whatever it takes to solve complex problems and build scalable processes
  • Able to work as a shift and rotation

Nice to Have

  • Experience in any of the following industries: Banking, Online Payments, Cryptocurrency, Exchanges, Trading, or Market 
  • 1 years of experience in Operation or Customer support position
  • Work experience in a high growth startup or tech company

Office/Company Address

Country Thailand
Region Bangkok
City Huaykwang
Address Maxbit Digital Asset Co., Ltd., 90 Ratchadaphisek Rd, Khwaeng Huai Khwang, Huai Khwang, Bangkok 10310, Thailand
Map Google Map

Benefit

  • Knowledge of cryptocurrency, trading, and banking
  • Work experience in a high growth startup
  • Able to work as a shift and rotation

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Company Description

- Digital Asset

Company Info

  • Industry: Financial Services
  • Benefits & Others: Life insurance, Medical insurance, Five-day work week, Flexible working hours
This vacancy is suitable for those of you who live in the following areas: Bangkok