Phrapradaeng Jobs Customer Service Manager Position at Thai Connectivity Terminal Company Limited
- Job vacancies posted on: 7 months ago
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Do you currently live in the Phrapradaeng and its surrounding areas and are looking for job vacancies? We are pleased to inform you that our company office, Thai Connectivity Terminal Company Limited is currently seeking candidates to then join and fill the position as Customer Service Manager and able to work under permanent working hours system.
We are a competent professional company, therefore we have specific criteria for the interested candidates. We give priority to candidates who are experienced in the field of with a minimum Bachelor's Degree. In addition, we also prioritize candidates who are professional at work, uphold honesty, discipline in responsibility, and are capable to complete their task as well as possible.
We are offering a salary of ฿24,000 - ฿45,000 for this position for interested candidates. However, this salary range can be negotiated and changed if the candidate's credibility exceeds our expectations and for sure, the agreement is adjusted to the policies of our company's HRD. Your capability will be highly appreciated by our company.
Job Info
| Company | Thai Connectivity Terminal Company Limited |
| Position | Customer Service Manager |
| Region | Phrapradaeng |
| Career Level | Senior |
| Work Experience | - |
| Qualification | Degree |
| Type of Work | Permanent |
| Minimum Salary | THB 24.000 |
| Maximum Salary | THB 45.000 |
Roles & Responsibilities
- Managing overall customer service excellence
- Developing and reviewing process review and innovation frameworks and implementing customer service process review initiatives.
- Responsible for managing overall service quality and customer relationship management resources, including manpower, internal assets and external vendors.
- Keep ahead of industry’s developments and apply best practices to areas of improvement
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Take ownership of customers issues and follow problems through to resolution
Requirements:
- Experience in providing customer service support
- Excellent knowledge of management methods and techniques
- Proficiency in English
- Working knowledge of customer service software, databases and tools
- Awareness of industry’s latest technology trends and applications (Logistics/Terminal)
- Ability to think strategically and to lead
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
Office/Company Address
| Country | Thailand |
| Region | Samut Prakan |
| City | Phrapradaeng |
| Address | TCT Thai Connectivity Terminal Co.,ltd.- ( TCT ), 98 Moo 3 Poochaosamingprai Rd Samrongklang, Phra Pradaeng District, Samut Prakan 10130, Thailand |
| Map | Google Map |
Benefit
- Excellent knowledge of management methods
- Proficiency in English
- Ability to think strategically and to lead
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Company Description
Thai Connectivity Terminal
Thai Connectivity Terminal (formerly known as Thai Prosperity Terminal), was established in 1989 as one of the first river terminals along the Chao Phraya river. On the 1st Oct 2019, PSA Thailand, a subsidiary of PSA International and SCG Logistics
took over the management of the terminal with a view of enhancing the terminal into one of the key nodes for Thailand’s supply chain network.
About Us
With our vast facilities, strategic location along the Chao Phraya river and by applying the management expertise of our shareholders PSA and SCG, TCT aims to be the leading private terminal along the Chao Phraya River.
Services
To provide seamless services to our customers, TCT offers a one stop service to all our customers, 24hrs a day, 7 days a week, 365 days a year.
Website : http://ww.tctport.com/
Map : https://goo.gl/maps/coRRvUjZRUAB5ccx9
Company Info
- Industry: General Business Services
