Pathumwan Jobs Customer Operations Representative – Nights Or Early Morning Including Weekends – Asia International Position at Coinweb Holding CO. Ltd

Image Coinweb Holding CO. Ltd
  • Job vacancies posted on: 11 months ago

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Our company is currently seeking employees to fill the position as Customer Operations Representative - Nights or Early morning including Weekends - Asia International. For those of you who live in Pathumwan and its surrounding areas, we need you to then join and becoming a part of our company to work in our office, Coinweb Holding CO. Ltd, and able to work under full time system.

As a company that is professional and competent in the field we are engaged in, we have specific criteria for each of our employees as well as the prospective employees. If you are experienced in the field of with a minimum degree of Diploma of High Vocational Education, professional, honest and disciplined in work, we look forward to hearing from you as soon as possible.

The average starting salary we can offer you is in the range of ฿24,000 - ฿45,000. If you have credibility beyond the minimum criteria we are looking for, the provisions regarding the average initial salary we offer may change according to our company HRD agreement.

Job Info

Company Coinweb Holding CO. Ltd
Position Customer Operations Representative - Nights Or Early Morning Including Weekends - Asia International
Region Pathumwan
Career Level
Work Experience 1 year
Qualification Diploma of High Vocational Education
Type of Work Full Time
Minimum Salary THB 24.000
Maximum Salary THB 45.000

Coinweb’s advanced platform helps our customers to leverage the power of the blockchain. Our mission is to help companies bring the power and scalability of the blockchain to millions of customers in South East Asia.

Our International co-founder team combines successful entrepreneurs with local expertise in digital finance and payments. The company is growing strongly and is well supported by international investors.

Our Bangkok regional hub provides critical support to international offices in London, Bangkok, Singapore, Kyiv and Barcelona.

Website: ww.coinweb.io

An opportunity exists for an enthusiastic Customer Operations Representative to join our dynamic and fast-paced technology company. Our Customer Service team is operating 24/7 window for the support channel and KYC verification. This function is specifically for night shift and or weekends.

The candidate should be fluent in English. You will be the go-between liaising with our foreign customer base and in-house technology and operations team.  The candidate should be comfortable multitasking and being able to take working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. 

Next to customer service, you will also handle the Know Your Customer (KYC) documents using our Software solution.  

Responsibilities:

  • Managing customer service queries for our E-wallet service
  • Engage with cross-business teams to find solutions.
  • Escalate to management if needed during nighttime/early morning/weekends.
    (Starting shift Night time: 6:00~9:00pm, Early morning: 6:00am)
  • Handle Know Your Customer (KYC verfication and review)

The successful applicant will have:

  • Strong command in English and communication skills
  • Basic to Advance knowledge of CryptoCurrency
  • Additional Language proficiency will be a big plus
  • Ideally 1+ years of experience in a similar role
  • Proficiency with Microsoft Office/Google Docs
  • Good problem solving skills

Work location: Near BTS Ratchadamri

Office/Company Address

Country Thailand
Region Bangkok
City Pathumwan
Map Google Map

Benefit

  • Customer Service Representative/Asia international
  • Nights or Early morning including Weekends
  • Blockchain Company

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Company Description

COINWEB HOLDING CO., LTDbrings together leaders of finance, technology and blockchain to deliver innovative payment solutions

powered by blockchain. Coinweb's products allow for smooth ingress and egress of fiat (cash) into and out of digital assets, including points and stable tokens issued by Coinweb from their platform for onward sale.

Coinwebbuilds key banking relationships, acquires relevant licenses, designs, develops and licenses its technology to its clients

who, for example, might provide white-labeled services to retail customers.

Company Info

  • Industry: Information Technology
  • Benefits & Others: Dental insurance, Medical insurance, Transportation allowance, Work from home, Five-day work week
This vacancy is suitable for those of you who live in the following areas: Bangkok