Bangrak Jobs Application Support Officer Position at Kerry Express (Thailand) Limited

Image Kerry Express (Thailand) Limited
  • Job vacancies posted on: 11 months ago

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Our company, Kerry Express (Thailand) Limited is currently opening occasion for those of you who are interested in becoming a part of our company specifically Bangrak and its surrounding areas. For those of you who are interested to be a part of our company with the position of Application Support Officer and able to work in the WFO (Work From Office) system with full time & permanent working hours.

We will openly welcome you if you meet these following criteria:

  • Qualification: Degree
  • Experienced in
  • Honest, disciplined, and responsible
  • Uphold professionalism in the work environment

We offer you a fairly competitive base salary of ฿24,000 - ฿45,000 in average and can be adjusted according to the capabilities that you offer for our company and have been negotiated under HRD agreement.

Job Info

Company Kerry Express (Thailand) Limited
Position Application Support Officer
Region Bangrak
Career Level Entry Level
Work Experience 1 year
Qualification Degree
Type of Work Full Time, Permanent
Minimum Salary THB 24.000
Maximum Salary THB 45.000

Overall

  • We are looking for an application support engineer to monitor and maintain the efficiency of our software applications
  • Your primary focus will be to help the business team and customer service team to ensure success as an application support engineer, you should possess extensive experience in providing application support in a fast-paced environment
  • You will be working closely with the customer service and business team

Responsibilities

  • Helping the business team and customer service team to clarify issues
  • First tier take responsibility for the application issue
  • Resolve conflicts and issues that occur
  • Summary issue ticket and monitoring application
  • Motivate team members

Job Qualification:

  • 1-2 years of overall App Support Engineer development
  • Experience as a tool for tracking and summary issue tickets
  • Experience as a Jira tool
  • Experience developing collaboratively within a SCRUM team with Agile delivery framework.
  • Ability to analyze and think quickly and to resolve conflict
  • Understanding of software life cycle, and Agile fundamental process
  • Experience SQL query for creating report support User

Office/Company Address

Country Thailand
Region Bangkok
City Bangrak
Address Kerry Express, 906 ชั้น 9 อาคารเจ้าพระยาทาวเวอร์ 89 ซอยวัดสวนพลู Charoen Krung Rd, Bang Rak, Bangkok 10500, Thailand
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Benefit

  • Application Support
  • Application Management
  • SQL

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Company Description

Kerry Express is the best parcel delivery platform in Thailand in terms of geographic coverage and level of services; our next-day delivery service covers 99%

of all postal codes; and 98% of the parcels are delivered within the estimated delivery time; we serve thousands of businesses, individuals and households in sending their parcels to anywhere you can imagine in Thailand;

Our mother company has its head office in Hong Kong, Kerry Logistics Network Limited (listed company in Hong Kong Stock Exchange) is Asia’s leading logistics

service provider with solid presence in countries and global network covering over locations across six continents.

Kerry Express (Thailand) Limited has 11 sister companies in Thailand including Shangrila Hotel Group, Bangkok Post, Kerry Siam Seaport,

Kerry Logistics, Kerry Distribution, Kerry Asia Road Transport and etc.

Company Info

  • Industry: Freight Forwarding/Delivery/Shipping
  • Benefits & Others: Dental insurance, Life insurance, Medical insurance, Overtime pay, Performance bonus, Travel allowance, Five-day work week
This vacancy is suitable for those of you who live in the following areas: Bangkok